Professional
Collection Agencies are governed by Federal Law. The Fair Debt Collection Practices
Act was enacted by Congress to protect consumers from unethical collection practices
employed by some debt collectors.
This act defines and identifies:
Acceptable call times
Disclosure
Rights to dispute
Allowable communications
Harassment
ACB Recovery provides extensive training to its staff to ensure compliance
with State and Federal Law. In addition, ACB associates are trained to extend to
consumers professionalism, courtesy and an understanding of their specific situation.
All communications with this company will be considered confidential and private.
All reasonable measures will be taken to protect the privacy of consumers.
What's New?
We've recently expanded once again adding to our technology infrastructure, which now includes digital call recording.
This fall we're adding 20 more workstations in our Healthcare sector enabling us to expand and give even better service to our healthcare clients and their patients.
October 1st will also mark our completion of of our ISO27001 compliance review, which validates and tests our policies, processes with regard to our Information Security Management Systems.
EXCITING NEWS
Our 8th annual Agust Faeth Memorial Scholarship Golf Outing will be held at Twin Oaks Golf course on October 5, 2011 to benefit the students of Covington Latin. We are so thankful and appreciative of our vendors, clients, and competitors who have donated their time and finances to this event.
Professional
Collection Agencies are governed by Federal Law. The Fair Debt Collection Practices
Act was enacted by Congress to protect consumers from unethical collection practices
employed by some debt collectors.
